Position Title:

Facilities Operations Assistant

Location:

Big Rapids (Main Campus)

Department:

55000 - Physical Plant Admin

Advertised Salary:

$19.0534 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement

FLSA:

Non-Exempt

*Temporary/Continuing: *

Continuing

Part-Time/Full-Time:

Full-time

Union Group:

Clerical-Technical Association (MEA-NEA)

Term of Position:

12 Month

At Will/Just Cause:

Just Cause

Summary of Position:

Work with Facilities Management personnel on the daily operational duties of the Work Control Center (WCC) for the Big Rapids Campus and KCAD Campus. Work independently to supervise the student employees in the work control center area. Assist patrons to utilize the computerized maintenance management software (CMMS) system and equipment. Provide clerical assistance to Facilities Management departments including processing payroll, data entry, and credit card reconciliations. This position is anticipated to be M-F 8:00 am - 5:00 pm.

Position Type:

Staff

Required Education:

High School diploma or GED equivalent.

Required Work Experience:

Three years of successful demonstrated hands-on experience responding to customer requests and issues in a call center/work distribution center/dispatcher/work control center or customer service environment. Experience working with computerized management software and Microsoft Office Suite. One year in a