Job Information
Vista Outdoor Retail Clerk - Simms Rivers Edge in Bozeman, Montana
Job Description
In this full-time role, the Retail Clerk will provide superior customer experiences with our customers at every touch point, creating brand loyalty through expert-level product and fishing recommendations, advice, and guidance on all things fishing-related – this is the ‘go to’ for finding solutions for any-and-all situations that may occur, with a win-win solution as the ultimate goal.
This role will work with all types of customers, ranging from novice to advanced anglers, tourists, locals, and general outdoor enthusiasts, and will handle retail interactions, product recommendations, post-sale activities, such as product returns and warranty needs and general stocking and merchandising of product. This is a full-time, in-house position at our West Location, based in Bozeman, Montana. This position reports to the Retail Store Manager.
As a Retail Clerk, you will have an opportunity to:
Provide expert-level product knowledge to a variety of anglers, regardless of experience levels, and sell them into the right product based on their personal needs and goals and recommend appropriate care and maintenance
Efficiently handle customer transactions in a timely manner with the highest level of accuracy
Effectively balance a variable workload, shifting when necessary to meet the demands of customer volume and store needs
Maintain a high level of professionalism
Diligently utilizes and understand our retail POS system and other retail tools
Look for opportunities to improve overall customer experience
Participate in company-wide, conservation, sustainability, and JEDI initiatives
You have: (Provide a bullet point list of the qualifications that are necessary for someone to fill this position)
Solid communication skills, both written and verbal
Problem solving abilities, especially through active listening, with a focus on win-win solutions
The capacity to task-switch quickly and efficiently, balancing a large inbound phone/email workload
Technical aptitude with inventory management systems, Excel and other programs used to track, manage, and process orders, product returns and inventory assessment
The ability to quickly learn and understand the full product line, fabric technologies and expertly explain and recommend Simms and other products to a variety of anglers and experience levels
The ability to reach out to peers and cooperate with supervisors to establish an overall collaborative working relationship
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, tuition reimbursement, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled
Join our talented team! Employees at Vista Outdoor are passionate and committed to delivering quality products to our customers. Our culture centers on an engaged and accountable workforce. Our goal is to attract and retain a diverse workforce: rich in talent, background, ideas and experience.
Vista Outdoor is an equal opportunity employer. All applicants are considered for employment without regard race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status, and any other characteristics protected by law. The EEO Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf
If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to careers@vistaoutdoor.com . Please note that this email address is for accommodation purposes only. Vista Outdoor will not respond to inquiries for other purposes.
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