Position Title:

Food Service Worker I

Department:

Dining Services-The Lights

Term of Assignment:

Continuing

Term End Date, If Applicable:

*FLSA Status: *

Non-Exempt = overtime eligible

Work Schedule:

Variable shifts/days/locations; including afternoon, holidays, and weekends; typical work hours are between the hours of 6:00 am and 9:00 pm

Salary:

$15.48 starting; $16.25 working

Travel:

No travel

Brief Statement of Duties

Brief Statement of Duties:

Under routine supervision, provide skills and engage in the service to customers in residence hall food service, cash operations, banquets and catering.

Minimum Qualifications

Required Education:

High School Graduation or Equivalent

Discipline / Degree Area:

Required Specialized Training/Certifications:

Required Minimum Work Experience:

One year food service experience with emphasis on customer service.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

Customer and Personal Service-Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Active Listening-Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing-Teaching others how to do something. Speaking-Talking to others to convey information effectively. Service Orientation-Actively looking for ways to help people. Social Perceptiveness-Being aware of others' reactions and understanding why they react as they d