The Service Lead (Inspections) reports to the Fire Service Manager. What you will do: Assist with training inspectors and monitor adherence to procedures, policies and business systems and identify areas of improvement. oFocus on Joint Commission training Review Xaap reports to ensure accuracy Work with inspectors to study and sign up for Nicets Provide scheduling support to inspection scheduler to meet scheduling goals oUpdate IST with number of hours and inspectors needed oOptimizing schedule of day-to-day deployment of inspectors Demonstrate the ability to assist resolving customer issues before escalating to TSM. Escalate repeat issues to NA, CCA, etc. Run weekly huddle meetings Assist with contract maintenance with sales reps to solve root cause issues and correct errors found in contracts and contract entry. Assist TSM with annual reviews for inspection team Work with sales team to grow and preserve the RIF base Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit . If you are an individual with a disability and you require an accommodation during the application process, please visit . Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.