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Job Purpose and Impact

The HR Operations Administrator will handle the leave of absence process and execute a variety of tasks aligned to standard procedures to support human resources related activities. In this role, you will monitor benefits activity and payroll concepts for different leave of absence scenarios and support employee status updates.

Key Accountabilities

• Update and correct human resources, benefits, leaves, timesheets and payroll records on a daily basis for initiated leave of absences.

• Provide employer statement information to third party vendors according to local regulations.

• Review and analyze customer reported issues to determine root cause and propose solutions.

• Perform complex data entry into one or more system and assist in maintaining accurate records and reports related to the leave of absence process.

• Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

• Other duties as assigned

#LI-Hybrid

Qualifications

Minimum

• High school diploma, secondary education level or equivalent

• Minimum of four years of related work experience

• Intermediate Excel - Advanced

• Experience in managing processes through Tickets

• Experience in payroll administration or client support role

• Basic English

Preferred

• Bachelor’s degree or advanced student in a related field (Administration,HR etc)

• Experience in automation tools (Macros, Power Query)

• Mexican payroll experience

• Remedy Force